Better Conversations

Better Conversations PDF
Author: Jim Knight
Publisher: Corwin Press
ISBN: 150633668X
Size: 77.31 MB
Format: PDF, ePub, Mobi
Category : Education
Languages : en
Pages : 256
View: 4998

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Check out The Better Conversations trailer: https://youtu.be/y3FrWTXC8Uw “I thought I knew how to have a conversation; I’ve had millions of them. Some were good, others not so much so. But I want to have GREAT conversations, and Jim Knight has taught me how. The proof is in: better conversations are possible and the results are worth the investment.” --DOUGLAS FISHER Coauthor of Rigorous Reading and Unstoppable Learning Because conversation is the lifeblood of any school You don’t want this book—you need this book. Why this confident claim? Think about how many times you’ve walked away from school conversations, sensing they could be more productive, but at a loss for how to improve them. Enter instructional coaching expert Jim Knight, who in Better Conversations honors our capacity for improving our schools by improving our communication. Asserting that our schools are only as good as the conversations within them, Jim shows us how to adopt the habits essential to transforming the quality of our dialogues. As coaches, as administrators, as teachers, it’s time to thrive. Learn how to: Coach ourselves and each other to become better communicators Listen with empathy Find common ground Build Trust Our students’ academic, social, and emotional growth depends upon our doing this hard work. It’s time to roll up our sleeves, open our minds, and dare to change for the better of the students we serve. You can get started now with Better Conversationsand the accompanying Reflection Guide to Better Conversations.

The Communication Book 44 Ideas For Better Conversations Every Day

The Communication Book  44 Ideas for Better Conversations Every Day PDF
Author: Mikael Krogerus
Publisher: W. W. Norton & Company
ISBN: 1324001992
Size: 57.88 MB
Format: PDF, ePub, Mobi
Category : Business & Economics
Languages : en
Pages : 208
View: 7120

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Mikael Krogerus and Roman Tschäppeler have tested the 44 most important communication theories and distilled them in book form, alongside clear and entertaining illustrations. Want better conversations? Ask open-ended questions that have no right or wrong answers—make your partner feel brilliant. Want better meetings? Ban smartphones, use a timer, and make everyone stand up. Want better business deals? Focus on the thing, rather than the person; on similarities, rather than differences; and on good outcomes, rather than perfect ones. Whether you want to present ideas more clearly, improve your small talk, or master the art of introspection, The Communication Book delivers, fusing theoretical knowledge and practical advice in a small but mighty package. With sections on work, the self, relationships and language, this book is indispensable for anyone who wants to improve what they say, and how they say it.

The Reflection Guide To Better Conversations

The Reflection Guide to Better Conversations PDF
Author: Jim Knight
Publisher: Corwin Publishers
ISBN: 9781506338835
Size: 18.36 MB
Format: PDF, ePub, Docs
Category : Education
Languages : en
Pages : 184
View: 3975

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Every worthwhile book has a deeply held belief, and for Jim Knight's Better Conversations and this worktext, The Reflection Guide to Better Conversations, here it is: "Effective communication is an essential skill for a fulfilled life, and we can't teach it to students if we don't know how to do it ourselves." Instructional coaches, administrators, teachers . . . really everyone: the royal we is you. In this Reflection Guide, Jim delivers a framework for improving professional dialogue that is so clearly signposted, you might as well call it a day planner. Here's how The Reflection Guide to Better Conversations works: In Part One, you and your peers engage in surveys, take stock, and record video in order to get real about your current beliefs and abilities. How do you measure up when it comes to empathy, asking better questions? Finding common ground? In Part Two, learn about the 10 habits of being an effective communicator, and put them into practice. Are your conversations focused on others 50 percent of the time? What things typically distract you from being fully present? In Better Conversations, Jim Knight reveals why true dialogue improves professional performance, job satisfaction, and classroom instruction. Together with this Reflection Guide, the two books provide a brilliant, scaffolded professional learning experience on a topic central to learning, central to life. This is the district-wide solution you need--are you ready?

Literature Circles

Literature Circles PDF
Author: Harvey Daniels
Publisher: Stenhouse Publishers
ISBN: 1571103333
Size: 48.78 MB
Format: PDF, Kindle
Category : Education
Languages : en
Pages : 260
View: 7305

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A guide to launching and managing literature circles offers strategies, tools, structures, and stories and includes new models and procedures for primary, middle, and high school grades.

Difficult Conversations In A Week

Difficult Conversations In A Week PDF
Author: Martin Manser
Publisher: Hachette UK
ISBN: 147180111X
Size: 51.62 MB
Format: PDF, ePub, Docs
Category : Business & Economics
Languages : en
Pages : 128
View: 5100

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Difficult conversations just got easier How do you deal professionally with a colleague whose work is seriously below standard? A supplier who is always late? Saying 'no' graciously? Giving someone bad news? Many of us have been on the receiving end of business conversations that have been badly handled, poorly timed or scarcely prepared for by the person we're talking to. This practical book offers help to new and aspiring managers in a variety of business situations, such as delivering bad news in an appraisal, and how to work with a range of colleagues who may be lazy, negative orincompetent. Whether you choose to read it in a week or in a single sitting, Difficult Conversations In A Week is your fastest route to success: - Sunday: Why are some conversations difficult? We may tend to avoid difficult conversations: how else can you deal with them? - Monday: Manage your emotions Distinguish the facts of an incident and how colleagues feel about it and their sense of identity. - Tuesday: Prepare well The venue, atmosphere and timing of a difficult conversation are all important. It is essential that you prepare well, especially your opening words and the direction that you want the conversation to go in, including alternative ways to resolve the issue. - Wednesday: Listen carefully As you listen, you discover more about your colleague's background and motivation. You also need to learn how to ask incisive questions that get to the root of an issue. - Thursday: Treat colleagues with respect In a difficult conversation, you need to affirm your colleague and continue to listen until they feel heard. You will explain your point of view politely, yet firmly, being neither passive nor aggressive in tone. - Friday: Seek change Involve colleagues in a conversation; learn how to deal with certain kinds of colleagues, for example, those who are lazy, aggressive or shy. - Saturday: Build trusting relationships Work hard to develop strong working relationships, so that when you have to have a difficult conversation, you will be better placed to do sobecause you will know the person better.

Difficult Conversations

Difficult Conversations PDF
Author: Douglas Stone
Publisher: Penguin
ISBN: 1101496762
Size: 18.92 MB
Format: PDF, Mobi
Category : Psychology
Languages : en
Pages : 352
View: 2326

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The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to: · Decipher the underlying structure of every difficult conversation · Start a conversation without defensiveness · Listen for the meaning of what is not said · Stay balanced in the face of attacks and accusations · Move from emotion to productive problem solving

The Art Of Focused Conversation

The Art of Focused Conversation PDF
Author: R. Brian Stanfield
Publisher: New Society Publishers
ISBN: 9780865714168
Size: 37.88 MB
Format: PDF, ePub, Docs
Category : Business & Economics
Languages : en
Pages : 240
View: 347

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The best 'how-to' for encouraging consensus in firms and organizations.

Knowledge Works

Knowledge Works PDF
Author: Christine van Winkelen
Publisher: John Wiley & Sons
ISBN: 9781119977810
Size: 30.93 MB
Format: PDF, Mobi
Category : Business & Economics
Languages : en
Pages : 328
View: 1420

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Knowledge Works is a handbook full of ideas to help you draw on people's knowledge to keep ideas fresh, reduce waste, and build competence and capability. You can either dip into it according to your needs, or work through it in a more systematic way to create a plan to improve your organization's performance. "Knowledge Works is a very practical book that provides proven solutions for important knowledge-related problems in organizations including: how to convince managers that knowledge is important, how to create a knowledge-sharing culture, and how to improve the quality of conversations. A must-read for all managers of knowledge-intensive organizations." Daan Andriessen, Professor of Intellectual Capital, Inholland University of Applied Sciences, The Netherlands "To be successful as a manager, you need to make better decisions, be more innovative and to do more with less. In this highly practical handbook, Christine Van Winkelen and Jane McKenzie offer new ideas to challenge your current thinking and achieve this. Their work is soundly based on 10 years collaborative research with the Knowledge Management Forum at the Henley Business School." David Gurteen, Founder and Director, Gurteen Knowledge Community "This book shows in a very inspiring and hands-on way how knowledge works. This is an utmost important understanding in the growing intellectual economy for increased operational knowledge effectiveness. The book has in an impressive way systematized many challenging K-works perspectives, from knowledge mapping and flows to social media and knowledge creating conversations. It is demonstrating a number of insightful real life stories and projects during 10 years of the Henley KM Forum, as well as providing valuable reading notes. Happy Knowledge Work ..." Leif Edvinsson, Honorary Chairman for the Henley KM Forum, The World ́s First Professor of Intellectual Capital

Vital Conversations

Vital Conversations PDF
Author: Dennis Rosen
Publisher: Columbia University Press
ISBN: 0231538049
Size: 20.20 MB
Format: PDF, Docs
Category : Medical
Languages : en
Pages : 264
View: 1584

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“Engaging . . . provides patients tools they can use to improve dialogue with their doctors and, ultimately, improve their ultimate medical outcomes.”—The Times of Israel The health-care system in the United States is by far the most expensive in the world, yet its outcomes are decidedly mediocre in comparison with those of other countries. Poor communication between doctors and patients, Dennis Rosen argues, is at the heart of this disparity, a pervasive problem that damages the well-being of the patient and the integrity of the health-care system and society. Drawing upon research in biomedicine, sociology, and anthropology and integrating personal stories from his medical practice in three different countries (and as a patient), Rosen shows how important good communication between physicians and patients is to high-quality—and less-expensive—care. Without it, treatment adherence and preventive services decline, and the rates of medical complications, hospital readmissions, and unnecessary testing and procedures rise. Rosen illustrates the consequences of these problems from both the caregiver and patient perspectives and explores the socioeconomic and cultural factors that cause important information to be literally lost in translation. He concludes with a prescriptive chapter aimed at building the cultural competencies and communication skills necessary for higher-quality, less-expensive care, making it more satisfying for all involved. “An excellent source of ideas on how to enhance treatment.”—Joseph Shrand, Instructor of Psychiatry at Harvard Medical School “[Dr. Rosen] delivers much of his advice through anecdotes that take readers on a journey through a career filled with both positive and negative instances of doctor-patient communication.”—Health Affairs

Handbook Of Conversation Design For Instructional Applications

Handbook of Conversation Design for Instructional Applications PDF
Author: Luppicini, Rocci
Publisher: IGI Global
ISBN: 1599045990
Size: 59.38 MB
Format: PDF, ePub
Category : Education
Languages : en
Pages : 508
View: 3408

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Given the rapid growth of computer-mediated communication, there is an ever-broadening range of social interactions. With conversation as the bedrock on which social interactions are built, there is growing recognition of the important role conversation has in instruction, particularly in the design and development of technologically advanced educational environments. The Handbook of Conversation Design for Instructional Applications presents key perspectives on the evolving area of conversation design, bringing together a multidisciplinary body of work focused on the study of conversation and conversation design practices to inform instructional applications. Offering multimodal instructional designers and developers authoritative content on the cutting-edge issues and challenges in conversation design, this book is a must-have for reference library collections worldwide.

Humble Inquiry

Humble Inquiry PDF
Author: Edgar H. Schein
Publisher: Berrett-Koehler Publishers
ISBN: 1609949838
Size: 80.82 MB
Format: PDF, Docs
Category : Business & Economics
Languages : en
Pages : 144
View: 6729

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Communication is essential in a healthy organization. But all too often when we interact with people—especially those who report to us—we simply tell them what we think they need to know. This shuts them down. To generate bold new ideas, to avoid disastrous mistakes, to develop agility and flexibility, we need to practice Humble Inquiry. Ed Schein defines Humble Inquiry as “the fine art of drawing someone out, of asking questions to which you do not know the answer, of building a relationship based on curiosity and interest in the other person.” In this seminal work, Schein contrasts Humble Inquiry with other kinds of inquiry, shows the benefits Humble Inquiry provides in many different settings, and offers advice on overcoming the cultural, organizational, and psychological barriers that keep us from practicing it.

Good To Talk

Good to Talk  PDF
Author: Deborah Cameron
Publisher: SAGE
ISBN: 9780761957713
Size: 40.32 MB
Format: PDF, Mobi
Category : Language Arts & Disciplines
Languages : en
Pages : 213
View: 1196

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It's good to talk is one of the great clich[ac]es of our time. The benefits of talk to individuals, families and organizations are proclaimed by pop psychologists, television talk show hosts, and management gurus. The importance of talk is talked about endlessly. Good to Talk? is an attempt to look critically at what lies behind this upsurge of concern about talk in our workplaces, classrooms and private lives, and it places these developments in historical context and relates their forms to the broader economic and social changes associated with globalization. The book also poses questions about the social and political implications of talking about talking. Is `communication' the key to solving the

The Better World Handbook

The Better World Handbook PDF
Author: Ellis Jones
Publisher: New Society Publishers
ISBN: 155092365X
Size: 73.31 MB
Format: PDF, ePub
Category : Business & Economics
Languages : en
Pages : 320
View: 5833

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The definitive guide for people wanting to make a positive difference in the world. Specifically designed to reach people who normally would not consider themselves activists, The Better World Handbook is directed toward those who care about creating a more just, sustainable, and socially responsible world but don’t know where to begin. Substantially updated, this revised bestseller now contains more recent information on global problems, more effective actions, and many new resources.